Privacy policy

We have created this privacy statement in order to demonstrate our firm commitment to privacy. We are committed to protecting your privacy and the security of information you provide to us. We will not sell, rent, lease or disclose customer information to third parties unless required by law or unless you provide consent to such a disclosure. Other terms of our privacy policy are as follows:

Information collection
When you engage in activities on our website or within our products, like ordering or registering products, downloading trial versions of software or software updates, requesting technical support, or subscribing to newsletters and e-mail publications, we may ask you to provide us with information. By choosing to enter and submit the requested information when prompted, you are consenting to our collection, use, and disclosure of such information for the purposes of providing the services to you as outlined herein. Any information you post to a chat room or public bulletin is available to all users of that site.

How we use your information
Any information collected will be used only by metadefender.com to improve our products, services and website, or to communicate with you in the form of newsletters and notices if you give us permission to do so. We use information and/or e-mail addresses for internal purposes only and does not sell, lease or rent information to third parties.

Product purchasing
Information we ask you to provide when purchasing or ordering will be only the information necessary to process your purchase or order. When fulfilling an order we will ask for your name, e-mail address, address (for shipping purposes), telephone number and credit card number, type and expiration date (if paying by credit card). We will use this information only for matters related to your order or product registration unless you request otherwise. Your credit card information will be maintained only for a period reasonably necessary to ensure payment has been received.

Product registration
If, after or during purchase, you choose to register your Metadefender software, any information you provide will only be used to improve the service provided to you as a result of your registration. The details of information we gather will be used to uniquely identify your relationship to an Metadefender software application and potentially to support communication with you including: notification of software updates and service releases, notice of changes in policy that relate to the use of your software, and the provision to you of prioritized customer service or technical support.

Security of your personal information
We take the protection of the personal information you provide very seriously. Personal information collected is stored in servers with limited access. When passing information over the Internet through our service, information is protected through the use of encryption, specifically through the use of the Secure Socket Layer (SSL) protocol. However, perfect security on the Internet does not yet exist and we cannot warrant that our transfer of data is impenetrable or invulnerable to hackers. We may hire certain outside contractors to perform services or functions on our behalf (such as customer support, packaging & shipping). We will only provide those companies the personal information they need to complete the desired service. They are not permitted to use customer information for any other purpose and are obligated to keep your customer information confidential.

Information submitted to us may be transferred across national boundaries. We will only disclose information if required to do so by law or legal process.

If you have any questions or concerns regarding our online privacy policy or should you wish to withdraw your consent, contact us by e-mail at here.